Our help desk is actively staffed from 8am-5pm. You can submit a new service request by sending an email to:

[email protected].

Be sure to include the following, if at all possible:

• Summarize the problem in your email subject line.

• Description of the problem in the body of your email.

• Screenshot. Screenshots are helpful.

• Error message. If you get an error message, open it up and cut/paste it into your email.

• Username that had the problem and what they were doing at the time.